"想要與一群熱愛運動的人一起工作、樂於分享運動的喜悅嗎？歡迎加入我們！ 成為門市客服助理，提供顧客最佳用戶體驗，以提升顧客忠誠度： 1. 提供符合顧客需求的結帳體驗 2. 微笑、問候每位光臨門市的顧客，並與他們互動 - 確保團隊、顧客及商品的安全 - 以熱情助人的態度探詢顧客需求，並為其提供合適的解決方案 - 提供門市內退貨、會員計劃、工作坊、租賃等 - 與未購買的訪客交流，並為他們提供合適的解決方案 - 分析並回應顧客的評價，以了解門市在客戶滿意度方面的優勢和改進空間，促進客戶滿意度的持續改進 - 與顧客分享商業推廣活動、體育活動 3. 管理數位訂單，確保線上與門市無縫銜接的獨特用戶體驗 - 提供高品質的「到店取貨」（C&C）區域，讓位置明顯可見。 - 獨立管理訂單：接收訂單、存儲、處理問題。 - 確保「到店取貨」訂單能在1小時內高效準備：包括準備時效、追蹤和親自交付。 - 為顧客提供最佳的訂單提取體驗，確保問候顧客、友善助人、了解需求等。 - 確保訂單的IT交付正確完成。 - 熟悉並遵守所有數字訂單的操作流程。 - 管理其他類型的訂單：如「從店內配送」 4. 迅速讓產品返回貨架／掛鉤上，讓產品再度被顧客看見。 "Want to work with a team of sports lovers and inspire others with your passion? Join us and grow together! As Store Customer Services Advisor in DECATHLON, I offer my customers the best-in-class user experience to make them loyal & come back. 1. Assist my customer by offering him the payment experience which fits his needs. - Cash my customer on the payment system that best meets their needs (SCO, Till, mobile payment) - Assist my customer during the payment process: take an active role, and be available and attentive to ensure a pleasant experience. - Be fully competent in all checkout procedures, from opening to closing my checkout. - Ensure that my customer is identified by offering them to take part of the membership program - Organize the customer flow for a streamlined checkout experience. - Know and apply the procedures relating to monetary flows 2. Welcome and guarantee the best-in-class user experience to make my customer come back - Ensure the security of teammates, customers and goods - Give all customers a warm welcome on all channels - Interact with each instore customer by adopting the best posture (smile, hello) - Be present at my store entrance by adopting a helpful attitude, detect my customer need and offer him a suitable solution - Be able to offer all the services defined in my store's customer services policy: returns, membership program, financing, workshop, hire, etc. - Be present at my store exit to exchange with the visitors without purchases and offer them a suitable solution - Analyze and answer to the customers reviews in order to contribute to the continuous improvement of the customer satisfaction - Carry out a monthly review to understand my store strengths and improvement areas regarding customer satisfaction. - Know about my store's commercial events and share them with my customers: commercial campaigns, sports events, etc.. 3. Manage digital orders to guarantee an unique and seamless user experience between online and instore. - Provide a high-quality C&C area that is clearly visible. - Manage orders autonomously: receiving orders, storage, managing incidents - Ensure C&C orders are efficiently prepared within 1 hour : preparation delay, traceability, and handing over in person - Give customers the best possible order collection experience, ensuring that all of the fundamentals of customer relations are applied: greet them, be friendly and helpful, identify any needs, etc. - Ensure orders IT delivery is correctly done - Know and apply all the digital orders procedures - Manage other order types : ship from store 4. Make products quickly available by efficiently returning them to shelves/pegs. - Ensure orders IT delivery is correctly done - Know and apply all the digital orders procedures - Manage other order types: ship from store"

想要與一群熱愛運動的人一起工作、樂於分享運動的喜悅嗎？歡迎加入我們！ ** 工作職責｜讓運動走進每位顧客的生活 1)全通路銷售與永續服務，滿足顧客需求 -銷售實體與數位通路的產品 -提供延長產品壽命的基本維修與個人化服務 2)優化陳列與體驗，激發顧客探索產品 -確保實體及數位通路產品庫存充足 -展現永續價值：環保設計、二手商品管理、維修服務、展現迪卡儂永續價值 **專屬你的福利 休息好再出發：滿一年即享 10 天年假 享受運動購物樂趣：員工專屬折扣 為地球加油：永續通勤獎勵 運動不怕荷包縮水：津貼與補助 運動夥伴一起 FUN：多元社團與活動 努力有回報：達標分紅獎金 安心無憂：免費員工團體保險 健康由我們守護：每年免費員工健檢 和我們一起，讓運動成為生活日常！ 成為全通路銷售助理，將會負責以下運動領域其中一類，和團隊一起達成業績目標： - 滑雪、水上運動 - 露營、登山運動 - 跑步 - 自行車 Want to work with a team of sports lovers and inspire others with your passion? Join us and grow together! **Job Responsibilities｜Bringing Sports into Every Customer's Life 1)Omnichannel Sales & Sustainable Services to Meet Customer Needs -Sell products through both physical and digital channels -Provide basic repair and personalized services to extend product lifespan 2)Optimizing Display & Experience to Inspire Product Discovery -Ensure sufficient stock across physical and digital channels -Showcase Decathlon's sustainability values: eco-friendly design, second-hand product management, and repair services ** Exclusive Benefits for You -Recharge and Go: 10 days of annual leave after one year -Shop and Play: Exclusive employee discounts -Support the Planet: Sustainable commuting incentives -Stay Active, Spend Less: Allowances and subsidies for sports -Have Fun Together: Diverse clubs and activities -Hard Work Pays Off: Performance-based bonuses -Peace of Mind: Free group insurance for employees -Your Health Matters: Free annual health check-up Join us and make sports a part of your everyday life! As an Omnichannel Sales Advisor, you will be responsible for one of the following sports and work with the team to achieve sales targets. We are currently looking for candidates in the following departments: -Skiing & Water Sports -Camping & Hiking -Running -Cycling

想要與一群熱愛運動的人一起工作、樂於分享運動的喜悅嗎？歡迎加入我們！ ** 工作職責｜讓運動走進每位顧客的生活 1)全通路銷售與永續服務，滿足顧客需求 -銷售實體與數位通路的產品 -提供延長產品壽命的基本維修與個人化服務 2)優化陳列與體驗，激發顧客探索產品 -確保實體及數位通路產品庫存充足 -展現永續價值：環保設計、二手商品管理、維修服務、展現迪卡儂永續價值 **專屬你的福利 休息好再出發：滿一年即享 10 天年假 享受運動購物樂趣：員工專屬折扣 為地球加油：永續通勤獎勵 運動不怕荷包縮水：津貼與補助 運動夥伴一起 FUN：多元社團與活動 努力有回報：達標分紅獎金 安心無憂：免費員工團體保險 健康由我們守護：每年免費員工健檢 和我們一起，讓運動成為生活日常！ 成為全通路銷售助理，將會負責以下運動領域其中一類，和團隊一起達成業績目標： - 滑雪、水上運動 - 露營、登山運動 - 跑步 - 自行車 Want to work with a team of sports lovers and inspire others with your passion? Join us and grow together! **Job Responsibilities｜Bringing Sports into Every Customer's Life 1)Omnichannel Sales & Sustainable Services to Meet Customer Needs -Sell products through both physical and digital channels -Provide basic repair and personalized services to extend product lifespan 2)Optimizing Display & Experience to Inspire Product Discovery -Ensure sufficient stock across physical and digital channels -Showcase Decathlon's sustainability values: eco-friendly design, second-hand product management, and repair services ** Exclusive Benefits for You -Recharge and Go: 10 days of annual leave after one year -Shop and Play: Exclusive employee discounts -Support the Planet: Sustainable commuting incentives -Stay Active, Spend Less: Allowances and subsidies for sports -Have Fun Together: Diverse clubs and activities -Hard Work Pays Off: Performance-based bonuses -Peace of Mind: Free group insurance for employees -Your Health Matters: Free annual health check-up Join us and make sports a part of your everyday life! As an Omnichannel Sales Advisor, you will be responsible for one of the following sports and work with the team to achieve sales targets. We are currently looking for candidates in the following departments: -Skiing & Water Sports -Camping & Hiking -Running -Cycling

想要與一群熱愛運動的人一起工作、樂於分享運動的喜悅嗎？歡迎加入我們！ ** 工作職責｜讓運動走進每位顧客的生活 1)全通路銷售與永續服務，滿足顧客需求 -銷售實體與數位通路的產品 -提供延長產品壽命的基本維修與個人化服務 2)優化陳列與體驗，激發顧客探索產品 -確保實體及數位通路產品庫存充足 -展現永續價值：環保設計、二手商品管理、維修服務、展現迪卡儂永續價值 **專屬你的福利 休息好再出發：滿一年即享 10 天年假 享受運動購物樂趣：員工專屬折扣 為地球加油：永續通勤獎勵 運動不怕荷包縮水：津貼與補助 運動夥伴一起 FUN：多元社團與活動 努力有回報：達標分紅獎金 安心無憂：免費員工團體保險 健康由我們守護：每年免費員工健檢 和我們一起，讓運動成為生活日常！ 成為全通路銷售助理，將會負責以下運動領域其中一類，和團隊一起達成業績目標： - 滑雪、水上運動 - 露營、登山運動 - 跑步 - 自行車 Want to work with a team of sports lovers and inspire others with your passion? Join us and grow together! **Job Responsibilities｜Bringing Sports into Every Customer's Life 1)Omnichannel Sales & Sustainable Services to Meet Customer Needs -Sell products through both physical and digital channels -Provide basic repair and personalized services to extend product lifespan 2)Optimizing Display & Experience to Inspire Product Discovery -Ensure sufficient stock across physical and digital channels -Showcase Decathlon's sustainability values: eco-friendly design, second-hand product management, and repair services ** Exclusive Benefits for You -Recharge and Go: 10 days of annual leave after one year -Shop and Play: Exclusive employee discounts -Support the Planet: Sustainable commuting incentives -Stay Active, Spend Less: Allowances and subsidies for sports -Have Fun Together: Diverse clubs and activities -Hard Work Pays Off: Performance-based bonuses -Peace of Mind: Free group insurance for employees -Your Health Matters: Free annual health check-up Join us and make sports a part of your everyday life! As an Omnichannel Sales Advisor, you will be responsible for one of the following sports and work with the team to achieve sales targets. We are currently looking for candidates in the following departments: -Skiing & Water Sports -Camping & Hiking -Running -Cycling

YOUR RESPONSIBILITIES: 1.You decide the best and innovative supply methods in order to: - achieve an ambitious target in terms of Lead Time of delivery at the right place and with the best cost. - offer the best level of Flexibility and Reactivity to our Custom zone. 2. Pilot Production Planning: You sit with the Planning Department of our suppliers to cooperate, suggest and challenge their choices to guarantee the best service for our customers. 3. Manage orders effectively to ensure the reliable supply to customers, on time delivery and optimize stock. 4. Maintain data quality with defined routine, data analysis of supplier's performance and risk anticipation to propose the best solution on supply. 5. Via cost analysis and continuous improvement mindset, you reach cost optimization and develop suppliers autonomy for sustainable supply chain performance. 工作職責 1.決定最佳和創新的供應方式，以利於： -以最優惠的價格及交貨時間來實現我們的目標。 -為迪卡儂所有零售區域提供最佳的靈活度和最大的彈性來供貨。 2.生產計劃：與供應商的生管部門一起偕同合作，以確保我們的客戶擁有最佳的服務。 3.通過訂單的有效管理，確保生產供應鏈的穩定，同時實現產品交期並優化庫存 4.在定義的工作頻率下,確保資訊的有效性與正確性，並且對供應商的績效和風險進行數據分析與提供解決方案 5. 透過成本分析, 持續改善以達到採購價格最佳化; 並協助提升供應商在供應鏈管理的自主性

想要與一群熱愛運動的人一起工作、樂於分享運動的喜悅嗎？歡迎加入我們！ ** 工作職責｜讓運動走進每位顧客的生活 1)全通路銷售與永續服務，滿足顧客需求 -銷售實體與數位通路的產品 -提供延長產品壽命的基本維修與個人化服務 2)優化陳列與體驗，激發顧客探索產品 -確保實體及數位通路產品庫存充足 -展現永續價值：環保設計、二手商品管理、維修服務、展現迪卡儂永續價值 **專屬你的福利 休息好再出發：滿一年即享 10 天年假 享受運動購物樂趣：員工專屬折扣 為地球加油：永續通勤獎勵 運動不怕荷包縮水：津貼與補助 運動夥伴一起 FUN：多元社團與活動 努力有回報：達標分紅獎金 安心無憂：免費員工團體保險 健康由我們守護：每年免費員工健檢 和我們一起，讓運動成為生活日常！ 成為全通路銷售助理，將會負責以下運動領域其中一類，和團隊一起達成業績目標： - 滑雪、水上運動 - 露營、登山運動 - 跑步 - 自行車 Want to work with a team of sports lovers and inspire others with your passion? Join us and grow together! **Job Responsibilities｜Bringing Sports into Every Customer's Life 1)Omnichannel Sales & Sustainable Services to Meet Customer Needs -Sell products through both physical and digital channels -Provide basic repair and personalized services to extend product lifespan 2)Optimizing Display & Experience to Inspire Product Discovery -Ensure sufficient stock across physical and digital channels -Showcase Decathlon's sustainability values: eco-friendly design, second-hand product management, and repair services ** Exclusive Benefits for You -Recharge and Go: 10 days of annual leave after one year -Shop and Play: Exclusive employee discounts -Support the Planet: Sustainable commuting incentives -Stay Active, Spend Less: Allowances and subsidies for sports -Have Fun Together: Diverse clubs and activities -Hard Work Pays Off: Performance-based bonuses -Peace of Mind: Free group insurance for employees -Your Health Matters: Free annual health check-up Join us and make sports a part of your everyday life! As an Omnichannel Sales Advisor, you will be responsible for one of the following sports and work with the team to achieve sales targets. We are currently looking for candidates in the following departments: -Skiing & Water Sports -Camping & Hiking -Running -Cycling

** 加入我們，成為門店部門經理！ 熱愛運動，想用你的熱情啟發更多人嗎？ 在這裡，你將領導我們的其中一個運動品類 —— 露營與登山運動、滑雪與水上運動、健身、單車、團隊球類運動 —— 透過全通路的方式，為顧客打造難忘的運動體驗。 ** 工作職責｜讓運動走進每位顧客的生活 -推廣運動與永續價值：透過全通路銷售與服務，將優質產品與永續理念帶給顧客，滿足多元需求。 -創造沉浸式購物體驗：用心規劃商品陳列與門店氛圍，激發顧客探索與嘗試產品的熱情。 -引領運動品類成長：負責所屬運動領域的發展，達成商業目標與業績表現，並培養夥伴的自主成長。 -確保門店高效運作：管理日常營運，維持安全環境、充足人力及穩定庫存，確保顧客隨時能找到所需。 -帶領並發展團隊：實施管理制度、提升夥伴自主性，並確保遵守各項勞動法規。 ** 專屬你的福利 -休息好再出發：滿一年即享 10 天年假 -享受運動購物樂趣：員工專屬折扣 -為地球加油：永續通勤獎勵 -運動不怕荷包縮水：津貼與補助 -運動夥伴一起 FUN：多元社團與活動 -努力有回報：達標分紅獎金 -安心無憂：免費員工團體保險 -健康由我們守護：每年免費員工健檢 立即申請，把你的運動熱情變成職業！ ** Join Us as a Store Department Manager! Do you love sports and want to inspire others with your passion? Here, you’ll lead one of our sport categories — Camping & Mountain Sports, Skiing & Water Sports, Fitness, Cycling, or Team Sports (Balls) — and create unforgettable sports experiences for our customers through omnichannel solutions. ** Job Responsibilities | Bringing Sports into Every Customer’s Life - Promote Sports and Sustainability –>Deliver high-quality products and sustainable values through omnichannel sales and services to meet diverse customer needs. -Create Immersive Shopping Experiences –> Thoughtfully plan product displays and store ambiance to spark customers’ curiosity and inspire them to try our products. -Lead Sport Category Growth –> Develop your assigned sport category, achieve business targets, and nurture your teammates’ autonomy and growth. -Ensure Efficient Store Operations –> Oversee daily operations, maintain a safe environment, ensure adequate staffing, and keep inventory well-stocked. -Lead and Develop Your Team –> Implement management processes, enhance team autonomy, and ensure compliance with labor regulations. ** Exclusive Benefits for You - Recharge and refresh: 10 days of annual leave after your first year - Enjoy sports shopping perks: Exclusive employee discounts - Support the planet: Sustainable commuting incentives - Stay active without the extra cost: Sports allowances and subsidies - Share the fun: Diverse sports clubs and activities - Be rewarded for your effort: Performance bonus upon achieving targets - Peace of mind: Free group insurance for employees -Your Health Matters: Free annual health check-up Apply now and turn your passion for sports into your career!

想和一群熱愛運動、充滿活力、樂於分享的人一起工作嗎? 迪卡儂提供給你一個展現自我、提升職場實力、追求夢想的舞台! 其中涵蓋【登山露營運動、游泳衝浪水上運動，跑步、腳踏車、健身、瑜珈、團體球類等】 60 種運動項目等及超過 35,000 種產品，讓今天所有熱愛運動的人，能夠輕易接觸到不同且有趣的運動！ 《這份工作需要你...》 1. 執行並精通服務台退換貨、收銀、金流、售後服務等門店客服工作 2. 領導顧客服務相關專案，了解顧客需求，提升顧客滿意度 3. 社群互動、客服平台管理維護 4. 維護顧客關係，紀錄回饋，定期統整、分析並優化網路商城與運動相關體驗 5. 門市現場客訴與危機處理，提供有效的解決方案 6. 熟知店內活動並宣傳活動內容 《如果你滿足以下條件，我們希望進一步認識你》 -熱愛運動，經常從事至少一項運動 -良好的組織力與團隊協作、溝通協調能力、重視顧客體驗 -享受團隊合作 -充滿活力與責任感 -充滿笑容且擁有服務熱情 《排班形態》 周末假日、連續假期皆可上班 《排班型態》 -假日班 (六日及國定假日) 09:00-22:00 4小時班或8小時班以團隊需求為主 -平日~假日皆可排班 10:00-22:00 4小時班或8小時班以團隊需求為主

<角色特質期許> 台灣迪卡儂物流中心在找尋倉儲物流管理員，支持台灣迪卡儂物流中心的商業計畫。您將成為物流中心的團隊成員，並確保工作環境安全、積極推動流程改善並與團隊共同追求卓越的表現。我們期望您具備： • 積極主動、有組織、有責任心 • 以服務為導向 • 您熱愛運動並從事運動 <工作任務> 在承諾的時效內以最佳的品質與成本，為迪卡儂的門市與線上顧客進行運動產品的配送服務，並與團隊共同合作，來實現最佳的績效。 <工作職責> • 確保工作環境整潔與安全 • 運動產品入庫上架、檢驗及貼標 • 庫存管理(週期性盤點與儲位優化) • B2B,B2C 訂單揀貨與發貨 <工作技能需求> • 基礎電腦操作 • 有物流倉儲經驗佳 • 重視團隊合作，注重團隊溝通 • 充滿活力且享受學習新知並樂於分享經驗 <薪資> 月薪 31,500元~ 35,000元 及每月0-20%績效獎金 <福利> 休息好再出發：滿一年即享 10 天年假 享受運動購物樂趣：員工專屬折扣 為地球加油：永續通勤獎勵 運動不怕荷包縮水：津貼與補助 運動夥伴一起 FUN：多元社團與活動 努力有回報：達標分紅獎金 安心無憂：免費員工團體保險 健康由我們守護：每年免費員工健檢 和我們一起，讓運動成為生活日常！ <台灣迪卡儂物流中心簡介影片> https://youtu.be/zPWtfavbF4A

工作目標/核心價值 透過提供獨特的全通路銷售體驗，並運用迪卡儂的經營基本原則，滿足顧客需求，讓人們享受運動的樂趣 。 專屬你的福利與優勢 (Your Exclusive Benefits) 在迪卡儂，我們支持你的生活與運動熱情！ 充電再出發： 滿半年享 3 天年假，滿一年即享 10 天年假。 運動無負擔： 享有員工專屬購物折扣，以及享有運動裝備與運動活動津貼。 獎勵與保障： 提供達標分紅獎金、免費員工團體保險，以及每年免費員工健檢。 友善環境： 永續通勤獎勵。 社團生活： 多元社團與活動，讓你找到運動夥伴。 ** 職責內容 (Key Responsibilities) 本職位包含三大核心職責，確保顧客獲得最佳的購物體驗： 1. 產品銷售與顧客服務 (Satisfy my customers by selling our products and services) - 展現服務熱忱，歡迎每一位顧客 。 - 在線上與實體通路銷售我們的產品與服務 。 - 向顧客推廣會員忠誠計畫 。 - 處理顧客付款事宜（門市結帳） 。 - 為顧客處理 Buyback 商品 。 2. 門市商業陳列與視覺動態 (Commercial and dynamic layout experience) - 遵循並執行商品陳列準則 (Merchandising guidelines) 。 - 確保商業排面完整 。 - 推動商業行銷活動 。 - 執行季節性商品調整與移動 。 3. 流程效率與庫存管理 (Process efficiency and stock availability) - 確保收貨至陳列的流程高效運作 (Truck to Peg process) 。 - 檢查庫存的準確性，並執行防止耗損計畫 。 - 管理試衣間並處理顧客退貨 。 - 準備「到店取貨(Click & Collect)」與「門店出貨(Ship from Store)」訂單 。 必備與加分技能 (Skills Required) *硬技能 (專業知識) - 銷售和顧客關係、產品知識 。 - 門市安全、門市結帳、門市服務 。 - Layout、門市商業動態、門市效率、庫存充足 。 *軟技能 (個人特質) - 人際溝通、聆聽和發問 。 - 制定決策、優先順序、情商 。 - 效率、持續學習 。 Core Value / Job Purpose To satisfy customer needs and enable people to enjoy the wonders of sport, by offering a unique omnichannel sales experience and applying Decathlon's business fundamentals. Your Exclusive Benefits (專屬你的福利與優勢) At Decathlon, we support your life and passion for sport! - Recharge & Restart: Enjoy 3 days of annual leave after 6 months of service, and 10 days of annual leave after one year of service. - Sport without Burden: Access exclusive employee shopping discounts, and receive allowances for sports gear and activities. - Reward & Security: Receive a performance-based profit-sharing bonus, complimentary employee group insurance, and a free annual employee health check. - Friendly Environment: Sustainable commuting incentives. - Community Life: Diverse clubs and activities to help you find your sports teammates. Key Responsibilities (職責內容) This role includes three core responsibilities to ensure customers receive the best shopping experience: 1. Product Sales and Customer Service (Satisfy my customers by selling our products and services) - Show availability and welcome each customer as a guest. - Sell our products and services physically and digitally (online and in-store). - Propose the loyalty program to customers. - Handle customer payments (Store Checkout). - Process Buyback products from customers. 2. Store Commercial Layout and Visual Dynamics (Commercial and dynamic layout experience) - Follow and apply merchandising guidelines. - Ensure a complete commercial facing (product presentation). - Put in place commercial campaigns. - Execute seasonal movings and adjustments. 3. Process Efficiency and Stock Availability (Process efficiency and stock availability) - Ensure an efficient truck to peg process (receiving to display). - Check stock for accuracy and apply the anti-shrinkage plan. - Manage fitting rooms and customer returns. - Prepare Click & Collect (C&C) and Ship from Store (SFS) orders. Skills Required *Hard Skills (Professional Knowledge) Selling & customer relationship, Product knowledge. Store security, Store checkout, Store services. Layout, Store's commercial dynamism, Efficiency in store, Stock availability. *Soft Skills (Personal Qualities) Interpersonal communication, Listening and questioning. Decision making, Prioritization, Emotional intelligence. Efficiency, Continuous learning.