在原廠的標準作業流程及公司作業準則下，完成區域內客戶端的盤點、對帳、固定寄銷量管理、補貨及發票作業流程，目的是確保完成各原廠的服務需求 · 執行區域內醫院，診所定期拜訪及盤點相關工作。 · 執行盤後報表作業及差異追蹤回覆。 · 執行區域內重點醫院的庫存管理(補貨/上架/退貨)服務。 · 追蹤醫院端採購單進度。 · 協助客戶端反映問題處理及回報。 · 執行專案盤點工作。

【病患醫療解決方案部Patient Solutions】 1. 提供病患教育以增強對疾病和藥物資訊的了解。 2. 協助整理健保(NHI)核准申請所需的文件。 3. 參加必修培訓計劃，以了解最新的相關醫療知識和程序。 健保(NHI) 案件申請：800/件 衛教： 300/件

【客服處-價格組】 以良好的溝通態度，與客戶、原廠及跨部門同仁協調與價格有關的工作事宜 1.使用公司SAP系統，負責價格維護作業。包含建價、調價...等。 2.價差案件處理。 3.原廠關係維護。 4.健保藥價及價量調查與更新。 5.客訴處理並依原廠規範填寫相關文件。 6.支援其他行政主管交辦

依公司帳務處理流程或準則及與客戶簽訂之合約，追蹤帳款收回進度、如期入帳及沖銷帳務。目的是確保應收帳款如期且正確地入帳以避免逾期帳款發生。 工作內容: 1. 提供對帳單與客戶，目的是確認應收帳款金額及收款期限。 2. 製作並核對銷貨收款報告書，以提供財務部沖銷應收帳款。 3. 催收並追蹤逾期應收帳款，目的是確保收回帳款。 4. 確保通路客戶扣款性質與合約一致、核算扣款金額及確認費用憑證完整，並取得適當核准。 5. 提供通路客戶扣款金額的沖銷明細及憑證給財務部，作為財務部執行接續作業依據。 6. 協助審閱通路客戶合約及執行用印流程。 7. 追回事前折扣折讓單並執行稅務申報，以確保交易憑證保存完整及公司稅務申報完成。

Welcome fresh graduate students Assist QMS maintenance and GMP/GDP compliance. Complaint handling, investigation and reporting, and communication with the clients. 協助品質系統之維持與GMP/GDP等合規合法要求。客訴處理、調查與原廠溝通即時回報。異常調查與協助有效矯正預防措施。執行校正與確效作業。 • CAPA 及偏差管理 / CAPA & Deviation Management -跟進矯正與預防措施。 -Follow-up on corrective and preventive actions. • 風險管理與文件 / Risk Management & Documentation -協助維護品質偏差與變更控制文件。 -Assist in maintaining quality deviation and change control documentation. • 績效報告 / Performance Reporting -負責區域KPI報告。 -Responsible for regional KPI reporting. • 校準與監控 / Calibration & Monitoring -執行校準、溫度映射與監控。 -Perform calibration, temperature mapping, and monitoring. • 驗證報告 / Validation Reports -準備驗證計畫與報告。 -Prepare validation protocols and reports. 作業地點有兩個倉庫 (1)高上倉:楊梅區高上路一段150號 (2)龍潭倉:楊梅區梅獅路二段629號

1. 人力與資源管理：調配人力，控管加班時數，確保營運效率。 2. 運輸與成本控制：管理車輛、設備、派遣調度，並優化運輸成本。 3. 供應商管理：商談協力廠商合約，制定合作策略。 4. KPI與專案管理：審核KPI指標，負責TMS專案推動與執行。 5. 品質與客訴處理：調查品質異常與客戶投訴，推動改善措施。 6. 作業優化與報表分析：解決作業問題，分析數據並提供決策依據。 7. 內部行政管理：審核請款、採購等申請，規劃並執行教育訓練。 8. 熟悉醫療法規：遵守QMS及GDP作業規範與執行，確保相關法規和政策。

協助勞工安全衛生管理業務、維持廠區合乎相關法規及品質系統。 • 協助推動SCM工安系統管理(HSE)系統計劃。 • 執行SCM 新設廠區建廠之承攬商職安衛管理。 • 辦理SCM職業安全衛生業務︰每月職災統計、職業安全衛生規劃執行、現場安全巡視及員工安全衛生教育訓練。 • 辦理SCM門禁管理業務︰門禁管理及實施教育訓練。 • 辦理SCM 人員外包安全管理業務。 • 協助執行SCM TQS 防疫政策。 • 協助評估DKSH員工危害/健康因子並予改善。 • 協助執行SCM 蟲鼠防治計劃。 • 協助相關程序書修、制定。 • 管理廠務品質系統文件並配合內外稽核作業。 • 矯正預防措施回覆及追蹤。 • 須具備乙級職業安全衛生管理員。

*主要負責產品科別為: 血液科、腎臟科及皮膚科(生物製劑) In IRPMA Code of Practice, clients' compliance rules and DKSH Healthcare i-HCP regulation to sell medical products, systems or services to achieve sales targets for assigned businesses/territories and overall business objectives [General responsibilities] • Develop medical sales plans based on market opportunities and issues lans to achieve sales targets for assigned business / territories. • Execute sales action plan and analyze medical doctors adoption for prioritizing strategies and key tactics. • Implement hospital listing with doctors submission, drug review committee communication and passed, prices negotiation with purchaser, and drug purchased codes established with Pharmacy for regular hospitals purchase. • Execute hospitals healthcare professionals product benefit communication to maximize appropriate products prescription to suitable patients within TFDA labeling and IRPMA COP regulation. • Collect healthcare system updated business intelligence and competitors information to find appropriate communication strategies to healthcare professionals prescription choices. • Protect drug items in hospitals formulary lists for healthcare professionals prescription choices to suitable patients. • Conduct scientific seminars to targeted audience, medical doctors, pharmacists, nurses for updated disease management guideline communication to enhance appropriate prescription to patients. • Work with internal stakeholders, product managers, medical managers, customer service colleagues, drug safety colleagues, quality assurance colleagues to fulfill needs/wants/concerns from Health Care Professionals, doctors, pharmacists, nurses, nutrition educators. • Search for updated medical information, publications to communicate with Healthcare professionals for appropriate disease treatment algorism for brand benefit key messages detailing.

Under DKSH Policies and SOPs to execute and implement programs, and cooperate with internal and external functions. The purpose is achieving program KPIs to meet client' s requirement. [General responsibilities] 1. Develop and setup the program initiatives, workflow, relevant materials and seminar (if applicable) to meet client' s requirements and comply with DKSH SOPs. 2. Work closely with internal & external partners and coordinate the meetings to ensure integration and consistency, in addition to working to ensure timeliness of deliverables. 3. Control and monitor program process and timeline, solve the program problem, and take the responsibility for the implementation of program activities, according to the SOPs, policies, and agreement. 4. Review the accuracy and completeness of all documents, provide the relevant reports and documents, and deliver the trainings to relevant personnel before they initiative in an appropriate and timely manner to achieve program KPIs. 5. Collect, archive and manage all Source Data document to ensure data privacy and accuracy according to SOPs, policies and agreement. 6. Report Adverse Event (AE) to clients and relevant contact windows (if required) within 24 hrs, and conduct Source Data Verification (SDV) of another program to ensure no missing AE. 7. Maintain and develop relationships with key stakeholders and leverage the relationship for increasing DKSH group reputation.

Job summary The HRBP serves as a strategic partner to assigned business units, aligning HR initiatives with business goals to drive organizational success. The HRBP is responsible for providing comprehensive HR support in areas such as talent management, employee relations, performance management, organizational development, and policy implementation. This role requires strong business acumen, relationship-building skills, and a deep understanding of HR practices to influence and advise leadership teams. Fluency in English is essential, as the role requires communication with global teams and stakeholders. General responsibility: Strategic HR Partnership: • Partner with business leaders to understand the strategic goals of the organization and ensure that HR initiatives align with these goals. • Serve as a consultant to managers and employees on HR-related issues, providing guidance on a wide range of topics such as workforce planning, talent acquisition, succession planning, and organizational design. Talent Management: • Collaborate with business leaders to identify talent gaps, conduct workforce planning, and implement talent strategies. • Lead the talent acquisition process by working with hiring managers and the recruitment team to attract and retain top talent. • Support the development and implementation of learning and development programs to grow leadership and professional skills. Employee Relations: • Act as the primary point of contact for employee relations issues, addressing concerns, mediating conflicts, and providing appropriate solutions to foster a positive work environment. • Ensure that all employee relations issues are handled fairly and in compliance with company policies and legal regulations. • Conduct investigations and manage disciplinary actions when necessary. Performance Management: • Guide and coach managers on performance management processes, including setting performance goals, providing feedback, and conducting performance reviews. • Facilitate regular talent discussions to ensure that high-potential employees are identified, and development plans are in place. Organizational Development: • Partner with business leaders to assess organizational needs and provide support on change management initiatives. • Help drive cultural and organizational change to align with the company’s strategic direction. • Support team and leadership development efforts to improve overall team performance. HR Policy and Compliance: • Ensure the consistent application and compliance of HR policies, procedures, and legal regulations across the organization. • Stay up-to-date with labor laws and industry trends to provide guidance on HR-related legal requirements and best practices. Compensation and Benefits: • Work with the HR team to ensure that compensation and benefits are competitive and aligned with company strategy. • Provide input on compensation benchmarking, reward, and recognition programs to retain and motivate employees. Data-Driven Decision Making: • Use HR metrics and data analytics to assess trends and drive HR decision-making. • Provide regular reports to leadership on HR KPIs, such as turnover rates, employee engagement, and talent acquisition metrics. Employee Engagement: • Support initiatives to enhance employee engagement and satisfaction. • Collaborate with leadership to develop and implement engagement action plans based on feedback from surveys and other input channels.