【病患醫療解決方案部Patient Solutions】 1. 提供病患教育以增強對疾病和藥物資訊的了解。 2. 協助整理健保(NHI)核准申請所需的文件。 3. 參加必修培訓計劃，以了解最新的相關醫療知識和程序。 健保(NHI) 案件申請：800/件 衛教： 300/件

[ General responsibilities] • Event Management: Oversee promotion events, ensuring compliance with DKSH and client requirements. • Marketing Coordination: Coordinate marketing programs, including blood test operations, PSP programs, and medical society sponsorships. • Vendor Collaboration: Overses PSP vendors for efficient program execution. • Compliance Partnership: Collaborate with the Compliance Department to ensure activities align with internal policies and industry standards; assist with live spot checks and external reviews as needed; support DKSH's internal control measures for activities involving Healthcare Professionals and Organizations (HCP/O) • Guidance and Support: Provide guidance on event planning and control requirements to marketing and sales team and external partners. • Document Validation: Collect and validate reimbursement documents, ensuring data accuracy. • Meeting Facilitation: Facilitate meetings and events for healthcare professionals, ensuring compliance with standard procedures. • Relationship Building: Foster strong relationships with internal and external stakeholders. • Process Improvement: Identify and implement process simplification opportunities. • Contract Management: Advise on the contracting process for healthcare professionals and cross-border activities. • Continuous Improvement: Support strategies for standardization, automation, and efficiency. • Issue Resolution: Ensure prompt resolution of issues related to meeting management and HCP payments.

歡迎畢業新鮮人 【Healthcare-Customer Services】 以良好的溝通態度，處理與協調原廠、客戶及倉庫間與訂單有關的工作事宜 1. 以良好的溝通態度，處理與協調原廠、客戶及倉庫間與訂單有關的工作事宜 2. 處理客戶出貨、銷帳及退換貨安排並與原廠、業務及倉儲同仁保持良好的溝通服務 3. 依原廠規定審核訂單資料，確保填寫正確與合規 4. 主動追蹤訂單流程，即時回應並處理異常狀況 5. 系統資料維護申請 6. 支援其他行政主管交辦事項

Dealing with work related to quality and compliance. 1. Responsible for the follow-up on the corrective and preventive action of deviation report, CAPA form, complaint, internal audit. 2. Assist in the maintenance of the Risk Management and files regarding Quality Deviation/Change Control. 3. Responsible for regional KPI reporting. 4. Perform calibration activities, such as perform calibration/ validation and raise report. 5. Perform temperature mapping activities 6. Oversees warehouse temperature profile, van temperature record, pest control, facility maintenance monitoring. 7. Responsible for preparing validation protocol and summary report. 8. Assignment will be subject to management decision based on department needs. 作業地點有兩個倉庫 (1)高上倉:楊梅區高上路一段150號 (2)龍潭倉:楊梅區梅獅路二段629號

我們正在尋找充滿活力、熱情洋溢的餐飲設備業務人員，加入我們充滿創意和熱忱的團隊！如果你喜歡與人互動，並且對飲食行業充滿熱情，這將是一個絕佳的機會。 職責和職位要求： 1. 顧客開發與維繫 • 開發餐飲業者、連鎖品牌等潛在客戶 • 提供設備選型建議與場地配置規劃 • 維繫良好客戶關係，定期追蹤使用狀況與新需求 2. 銷售與內部協作 • 負責設備銷售報價、提案簡報、合約洽談 • 與工程、技術等單位協作，整合資源完成交機與售後 • 針對客戶反饋進行內部溝通與問題追蹤 3. 市場回饋與資料建檔 • 收集競品資訊與產業動態，提供市場觀察與策略建議 • 紀錄客戶資料、銷售進度與服務紀錄於系統

*主要負責產品科別為： A：肝膽腸胃科、小兒遺傳科、神經內科、心臟內科 B：皮膚科、風濕免疫科、血液科、腎臟科 In IRPMA Code of Practice, clients' compliance rules and DKSH Healthcare i-HCP regulation to sell medical products, systems or services to achieve sales targets for assigned businesses/territories and overall business objectives [General responsibilities] • Develop medical sales plans based on market opportunities and issues lans to achieve sales targets for assigned business / territories. • Execute sales action plan and analyze medical doctors adoption for prioritizing strategies and key tactics. • Implement hospital listing with doctors submission, drug review committee communication and passed, prices negotiation with purchaser, and drug purchased codes established with Pharmacy for regular hospitals purchase. • Execute hospitals healthcare professionals product benefit communication to maximize appropriate products prescription to suitable patients within TFDA labeling and IRPMA COP regulation. • Collect healthcare system updated business intelligence and competitors information to find appropriate communication strategies to healthcare professionals prescription choices. • Protect drug items in hospitals formulary lists for healthcare professionals prescription choices to suitable patients. • Conduct scientific seminars to targeted audience, medical doctors, pharmacists, nurses for updated disease management guideline communication to enhance appropriate prescription to patients. • Work with internal stakeholders, product managers, medical managers, customer service colleagues, drug safety colleagues, quality assurance colleagues to fulfill needs/wants/concerns from Health Care Professionals, doctors, pharmacists, nurses, nutrition educators. • Search for updated medical information, publications to communicate with Healthcare professionals for appropriate disease treatment algorism for brand benefit key messages detailing.

[General responsibilities] • Lead and motivate team for result-oriented attitudes through performance management; provide clear sales direction and effective 2-way communication to the sales team • Enables a results-oriented sales team to maximize their performance by effectively managing performance issues, guide sales managers to coach reps to elevate their performance and develop and advance top talent • Builds a high-performance team by training and developing high quality people, providing ongoing coaching and counseling, and retaining the best talent through motivation and recognition and making tough decisions on non-performers. • Motivates and reinforces the selling skills proficiency of team to drive sales performance • Integrate market information for Marketing colleagues to formulate marketing strategies and work with Marketing team to develop sales strategies • Persuade clients and customers using win-win strategies to foster long-term partnerships; develop and maintain consistently effective working relationships with them to support both current and future business activities. • Achieves competitively superior growth and market share performance, while balancing sales and expense control targets. • Assumes accountability for team performance, approaches issues with solution- oriented mindset. • Analyzes changing customer needs and market trends, understands how they affect the current and future business, and responds proactively to secure long-term business performance, presenting the business plan and the required action plans. • Ensure that each member of the sales team understands and operates in strict compliance with compliance SOPs, legal regulations, and regulatory guidelines.

*主要負責產品科別為: 皮膚科、生物試劑 Within IRPMA Code of Practice, clients compliance and company i-HCP regulation, develop brand plan and lead brand plan execution to align with clients, sales team and cross-functions departments for business objectives achievement. [General responsibilities] • Develop marketing strategy to achieve annual sales target assigned by the company/client • Propose annual advertisement & promotional budget and implement tactics to achieve business objectives • Engage sales team with adequate resources allocation to develop regional plans and maximize business opportunities • Develop key opinion leaders to strengthen the engagement with targeted medical societies / associations • Monitor market dynamics and adjust plans accordingly to anticipate future trends and increase competitive advantages • Identify opportunities of patient journey for assigned portfolio and align internal & clients' resources to improve adoption ladder

Job summary: Manage and lead SAP Applications task force to drive business value and operational excellence. ⸻ Duties 1. Lead, coach and develop SAP team to High-Performance Team 2. Build strong collaboration with stakeholders, ensuring clear communication and expectation 3. Oversee end-to-end project delivery, including planning, execution, testing, and deployment of SAP solutions 4. Ensure timely support for incidents, service requests, and change requests 5. Collaborate with business units to gather requirements, propose solutions, and drive process improvements through SAP 6. Work closely with regional and global IT teams to ensure alignment with enterprise architecture and strategy 7. Manage vendor relationships for SAP services and coordinate external resources when necessary 8. Monitor system performance, plan upgrades, and coordinate maintenance activities 9. Prepare and manage the SAP-related IT budget and resource planning ⸻ Job requirements Functional skills and knowledge: • Strong knowledge of core SAP modules and integration points • Proven experience in project management and team leadership

【病患醫療解決方案部Patient Solutions】 1. 向病患介紹相關衛教計畫流程，並確保執行衛教計畫前簽署同意書。 2. 依據衛教手冊內容協助病患了解使用與治療之原因及其必要性、藥品資訊、治療可能產生之副作用…禁忌症等衛教資訊。 3. 與衛教專案經理保持良好溝通並確保與病患傳達正確訊息。 4. 每月需繳回相關報表，如遇藥物不良時，需於24小時內向相關單位及衛教專案經理通報。 ※工作時間:依排班/醫師診次。