【工作內容】 1. Ensure you have the right number of competent co-workers in the right place at the right time and securing that they are fully able and available to serve customers and actively help them to buy. 2. Ensure PUOP is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers. 3. Ensure your team has all the correct knowledge about the product range in your department and the IKEA services so that they can share this with IKEA customers to improve their overall shopping experience. 4. Understand the different IKEA sales and communication channels and IKEA know-how in order to make the best commercial use of this information for different customers. 5. Take responsibility for PUOP goals and secure that your action plan ensures the country priorities for PUOP are implemented in your store. You follow up and take action accordingly by using proven solutions and good examples. 6. You and your team actively sales steer to PUOP’s top-selling products, prioritised products (e.g. overstock/övertag) and IKEA service products in order to maximise sales and long-term profitability. 7. You act quickly on commercial opportunities; changing availability of products (overstock and out of stock) and customer feedback (10 most asked questions). 8. You keep an active eye on the competition and take appropriate action when necessary which you communicate to store each HFB. 9. You develop your team and its individual members and ensure you have a succession in place. 10. You actively promote the IKEA social and environmental commitment and work with your team to understand how, together, you can contribute to sustainability.

1.To navigate the growth of IKEA and steer the business towards sustained long term profitability, including securing financial business performance and compliance with policies and standards. 2.Use the knowledge of IKEA and local market to work together with the management group and my team, in an inspiring, supportive and challenging way. 3.Steer the store towards growth, optimal performance and sustained long term profitability, in line with the IKEA objectives. 4.Be a proactive business partner in strategic and operational development, closely connected to the business and contributing to improved customer experience. 5.Lead the store Business Plan process together with the store manager and management team and proactively working with local market data to understand people's life at home and our customers experience in our different touch points to provide relevant insight. 6. Drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders when setting goals. 7. Together with the commercial team identify commercial opportunities and promote the use of business case thinking when evaluating and acting on these. 8. Having the full understanding of the Profit & Loss for the store and steer actions to provide a store in shape as new, reducing costs and considering all impact on the P&L. Follow up the result and create forecasts and (if needed) activate scenario plans. 9. Provide relevant, user-friendly business information, promoting standardised reporting and securing competence in the organisation to allow for analysis and understanding of performance to make optimal business decisions. 10. Lead and develop leaders and teams in the areas of responsibility of the own function. Identify and develop talents and secure succession planning.

1.Ensuring our customers are always in focus and strive to make them smile. 2.Take immediate action to meet the needs of customers and give input on how to continuously improve the meeting with them. 3.Ensure there is the right number of co-workers in the right place at the right time to run successfully. 4.Challenge costs by working in a lean, simple, cost-conscious way, using and sharing good examples and encouraging the team to discover smarter ways of working. 5.Secured an irresistible food offer by ensuring and attractive presentation and communication of the range. 6.Passionate about products and actively learn about their content, origins and other benefits. 7.Work towards agreed goals and take appropriate action to ensure meet them.

提供現場設施管理服務，為同仁、訪客與顧客維持一個永續、安全、潔淨且功能健全的環境。 1. 須具備丙級室內配線技術士(乙種電匠)、防火管理人員證照 2. 設施設備修繕與保養，機電、空調、消防、給排水等，提供訪客與顧客提供舒適的購物環境 3. 執行賣場機電設備保養項目，使現場維持「日日如新」的狀態，藉此提升並保護IKEA品牌，協助IKEA確保在當地市場的最佳家具家飾零售商地位。 4. 依據店端營運計劃，與團隊執行專案與跨部門配合店內改裝。 5. 執行例行性維護工作,配合維修等各項工程及機電設備緊急事件處理。 6. 公司指派相關機電工作之事項。 7. 可配合排班及輪班。 8. 有批發零售賣場經驗者佳 。

工作內容： 1.策劃與執行行銷活動：根據公司需求，設計並實施線上與線下行銷活動。 2.與商業和行銷團隊合作：一起計劃商業活動和設計店面展示，根據顧客的意見來改善購物體驗，並根據市場需求調整活動。 3.帶領銷售活動：負責銷售部門的各種活動，像是推廣附加銷售、產品測試，幫助增加收入。 4.制定商業計劃並協調各部門：負責設置商業計劃，確保各部門間能協同合作。並且根據數據調整計劃，不斷改進。 5.利用社群媒體推廣產品：通過Facebook有效的媒體策略來宣傳產品，強調宜家家居的價格實惠和活力，吸引更多顧客。 6.確保活動有足夠庫存支持：確保計劃中的活動所需的庫存充足，並且能順利執行店內的活動，保持正常的運營。 7.評估商業活動的效果：評估活動的成果，確保達到銷售和盈利目標，並管理價格和控制成本，簡化營運流程。 *有零售服務業管理和發展團隊的經驗，至少二年經驗尤佳，。 *.有在快節奏環境下工作的經驗。 *. 對家居用品有興趣。 1.Plan and execute marketing campaigns: Design and implement online and offline marketing campaigns according to company needs. 2.Collaborate with commercial and marketing teams: plan commercial activities and design store displays together, improve the shopping experience based on customer feedback, and adjust activities according to market needs. 3.Lead sales activities: Responsible for various activities in the sales department, such as promoting add-on sales, product testing, and helping to increase revenue. 4. Develop business plans and coordinate with various departments: Responsible for setting up business plans to ensure that all departments can work together. And according to the data to adjust the plan, continuous improvement. 5. Use the Social Media to promote products: Promote Facebook products through effective media strategies, emphasizing IKEA's affordability and vibrancy to attract more customers. 6. Ensure adequate inventory support for activities: Ensure that the planned activities are well stocked, and that the store's activities can be executed smoothly to maintain normal operations. 7. Evaluate the effectiveness of business activities: Evaluate the results of activities to ensure that sales and profitability targets are met, and manage prices and control costs to streamline operational processes. *Experience in managing and developing teams in the retail service industry, at least two years of experience is a plus,. *. Experience working in a fast-paced environment. *. Interest in home furnishings.

1.Provide helpdesk support and resolve problems to the end user’s satisfaction Perform timely workstation hardware and software installation, testing, configure and upgrades as required 2.Maintain inventory of IT equipment and software licenses 3.Report issues to the Service office IT for escalation 4.To support users in the use of computer equipment and software by providing both necessary training and advice. ------------------------------------------------------------------------------------------ 服務地點: 桃園店 *提供分店 Helpdesk 第一線資訊問題的支援 *協助軟硬體安裝, 測試以及升級等需求 *管理分店資訊設備資產以及軟體授權 *與總辦公室資訊管理部維持緊密的合作關系, 共同解決使用者的問題 *提供分店使用者必要的教育訓練, 以利於使用者能順利操作資訊設備及系統. *配合總辦公室資訊管理部授權執行的工作 *其它主管交辦事項

Hej! IKEA企業業務團隊 透過提供商業客戶設計諮詢來幫助商業客戶選購自己辦公室、餐廳、民宿建案等商業空間所需的產品。我們在尋找同樣也對〔商業室內設計〕，抱有熱忱的工作夥伴，一起加入IKEA這個大家庭。 工作內容： 1. 接待現場客戶，了解需求、運用商品專業知識提供基本空間選品建議。 2. 協助客戶辦理IKEA企業卡、提供相關禮卷。處理Email/電話訂購服務，回覆商品及報價等相關問題。 3. 處理客戶訂單、結帳、維護企業用戶關係，並處理客戶售後服務等相關問題。 4. 部門文件整理、建檔以及追蹤、數據分析與報表製作。 5. 積極找尋銷售機會，主動開發潛在客戶，維繫既有會員。 6. 了解 IKEA企業業務的部門目標計畫，並積極承擔達成 IKEA 企業業務目標的責任。

About the Job: 1. To manage site-based operational management services to ensure a sustainable, safe, clean and functional environment for co-workers, visitors and customers of the store; and ensuring that the store is maintained to a common standard “In Shape as New” in order to promote and protect the IKEA brand and to ensure the IKEA’s position as the best home furnishing retailer in the local market. 2. Take lead the safety and security risk team including external guard service staff to fulfill the above policy, by conduct training to guards and co-workers, and continuously patrolling and supervising the store’s fire prevention, physical security equipment, co-worker and customer’s safety issues, in order to prevent fire, accident, internal and external crime from happening. About the assignment: 1. Lead the management of facility services to ensure a sustainable, safe, clean and functional environment for coworkers, visitors and customers of the store. 2. Maintain the store “In Shape as New” through leading planned, corrective and operational maintenance services and project initiative. 3. Work with store management to define store risk objectives, targets and related annually action plan by accessing current business conditions, co-worker’s safety & security awareness and outcome of commercial review. 4. Lead and responsible for the store daily safety and security operation and ensure store safety & security management meet with IKEA group requirements and local government regulations. 5. Develop relationship with local safety & security / relevant authority as representative of store operations. 6. Secure all hardware and relevant operation of the store is safe secure, efficient find ways to streamline operations most. Cost efficient manner and maintain relationship with local government.

About the Job: To contribute to an inspiring and joyful shopping experience for all visitors and customers. This includes in particular: 1. Understanding customers' emotional needs and translating them into implemented commercial solutions. 2. Securing the foundation for an inspiring, joyful, welcoming and family-friendly atmosphere. 3. Using customer insights to improve customer satisfaction. 4. Securing a fast, easy and customer-friendly check out. 5. Securing a cost-effective payment process. About the assignment: 1. Contribute to the creation and operational implementation of the local customer relations' action plan. Support a customer-focused culture throughout the complete unit and ensure an overall inspiring shopping experience. 2. Contribute to the building of business competence by supporting co-workers in their efforts to improve according to agreed development plans. 3. Create the emotional conditions for a positive meeting with visitors and customers. 4. Implement the "ways to shop" in your unit. 5. Provide a family-friendly environment that converts more visitors to happy customers. 6. Provide an inspiring and motivating direction for your team and its individual members to ensure development and succession. 7. Provide input to the service agreements and contracts with internal/external partners and support co-workers in executing those. 8. Ensure balanced operational excellence in daily operations within the stated area of responsibility to secure a positive shopping experience. 9. Support proactively with customer insights to generate business and functional improvements. 10.Implement the global solutions, services and tools that support easy and fast check out, and a safe and secure working environment.

1. Take full responsibility for ensuring your shop is in excellent shape as new and fully stocked, and with the four merchandising basics in place at all times (priced, clean, well assembled and available). 2. Together with shopkeeper, take responsibility for department goals and ensure action plan is in place and communicated clearly to realize. 3. Passionate about the IKEA products in your shop. Want to create a high level of knowledge about the products’ features and benefits, and share this with customers and your team. 4. You and your team actively sales steer to your department’s Top-selling products, priorities products and IKEA service products in order to maximize sales and long-term profitability.